Privacy Policy
1. Introduction
At Art4Green, accessible at art4green.com, we are committed to safeguarding the privacy and personal data of our users. We recognize the importance of maintaining your trust and place the highest priority on securing and responsibly managing the information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, and how we ensure compliance with global data protection standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Role as Data Controller
This Privacy Policy applies to all individuals who visit or use our website, engage with us via electronic communication, or otherwise share personal data through art4green.com. Art4Green operates as the Data Controller as defined under the GDPR, meaning we determine the purposes and means of processing your personal data. Individuals located in the European Economic Area (EEA), California, or other jurisdictions with data protection laws have specific rights and protections outlined in this document.
3. Categories of Data Processed
We process the following categories of personal data:
a. Usage Data
Includes data automatically collected through your interaction with our website, such as your IP address, browser type, device identifiers, pages visited, access times, referring URLs, and usage patterns.
b. Account Data
Includes identifying information you provide when you register or update an account, such as your name, email address, telephone number, and billing/shipping addresses.
c. Profile Data
Includes your preferences, product interests, purchase history, and behaviors on the platform, used for providing relevant content and improving the user experience.
d. Communication Data
Includes information provided through contact forms, support requests, correspondence, and interactions with our customer service team.
e. Technical Data
Includes information about your device, operating system, browser settings, time zone, and system configuration derived through cookies or other tracking technologies.
f. Transaction Data
Includes details of products or services you have purchased from us, delivery information, payment method details (processed via third-party payment processors), and order history.
g. Preference Data
Includes your marketing and communication preferences, including consents and unsubscribes from promotional materials, as well as interest indicators for content personalization.
4. Legal Bases for Processing Personal Data
We process personal data only when lawfully permitted under the following legal bases:
– Contractual Necessity: Processing necessary to perform a contract with you (e.g., fulfilling an online order or delivering services you have requested).
– Consent: Where you have explicitly consented to the use of your personal data (e.g., for marketing communications).
– Legitimate Interests: To pursue our legitimate interests in operating and improving our business, provided such interests do not override your rights or freedoms (e.g., analytics for site performance or fraud prevention).
– Legal Obligation: Where processing is necessary to comply with applicable laws or enforce our legal rights.
5. Your Data Protection Rights
Subject to jurisdiction, you may exercise the following rights:
– Right of Access: You may request confirmation of whether your personal data is being processed and access to such data.
– Right to Rectification: You may request correction of inaccurate or incomplete personal data.
– Right to Erasure (“Right to Be Forgotten”): You may request deletion of your personal data where legally permitted.
– Right to Restrict Processing: You may request restriction of processing under certain conditions.
– Right to Data Portability: You may request your data in a structured, commonly used, and machine-readable format when applicable.
– Right to Object: Except where processing is based on legal obligation or contract, you may object to processing based on our legitimate interests or for direct marketing.
To exercise your rights, please email us at [email protected]. We will respond in accordance with applicable data protection laws.
6. Security Measures
Art4Green implements robust physical, technical, and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These include:
– Data encryption in transit and at rest
– Role-based access controls across our systems
– Routine security audits and vulnerability checks
– System monitoring and secure server infrastructure
– Staff training on privacy compliance and best practices
– Secure backups and disaster recovery protocols
7. International Transfers of Personal Data
Your personal data may be transferred to, and stored or otherwise processed in, countries outside of your jurisdiction, including the United States, where data protection laws may differ. Where such transfers occur, we implement appropriate safeguards, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission and/or ensuring the recipient organization participates in accepted mechanisms such as the EU-U.S. Data Privacy Framework.
8. Data Retention
We retain personal data for no longer than is necessary for the purposes stated in this Policy. Data retention periods may include:
– Account Data: Retained for the duration of your account and up to 6 years following deactivation.
– Transaction Data: Retained for 7 years for tax, audit, and contract compliance purposes.
– Communication Data: Retained for up to 3 years after the last interaction.
– Usage and Technical Data: Retained for analytics purposes for no more than 26 months.
– Marketing and Preference Data: Retained for as long as valid consent is maintained, or until you withdraw your consent.
9. Cookie Policy
art4green.com uses cookies and similar tracking technologies to enhance your experience and ensure website functionality. Cookies used include:
– Essential Cookies: Necessary for the operation of the site and secure login.
– Functional Cookies: Remember your settings and preferences.
– Analytics Cookies: Help us understand visitor behavior and improve site performance.
– Performance Cookies: Monitor site performance, uptime, and errors encountered.
10. Cookie Management and Regulatory Compliance
Upon visit, users are presented with a cookie consent mechanism allowing control over which cookies are permitted (except for strictly necessary cookies). In accordance with GDPR, we do not store cookies without verified opt-in consent where required. California residents can opt out of the “sale” of personal data as defined by the CCPA via the appropriate mechanisms presented.
Users may also manage cookies through browser settings or third-party tools. For detailed controls and preferences, consult our Cookie Preferences feature available on our website.
11. Children’s Privacy
Art4Green does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that such data has been collected without verifiable parental consent, we will take steps to delete it immediately. If you believe we may have collected such data, please contact us at [email protected].
12. Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time in response to evolving legal requirements, business needs, or technological changes. We will endeavor to notify users of material changes where required by law. Continued use of art4green.com following any update constitutes acceptance of the revised Privacy Policy.
13. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:
Art4Green
Email: [email protected]
Website: art4green.com
We are committed to maintaining compliance with all applicable data protection laws and facilitating your rights. If you wish to exercise your rights, or have privacy-related questions, we welcome you to reach out to us directly.